Wheree for business

How can Wheree support your business?

Support / Contact

How to reach support when you have an issue

Use the contact form below for the fastest, most accurate help. After you submit, you’ll receive a Case ID by email so you can track progress.

What to include
  • A short summary of what happened, when it happened, and the page/URL where it occurred.
  • Any error message, device/browser, and steps to reproduce.
  • Attachments (screenshot or short video) if available.
Claim Tracking Panel
First name
Last name
Email
Phone number
Company name & title
Need help
You may attach a screenshot ot video ( if needed )
Please describe your issue in detail to help us assist you faster.

Hours of operation & response times

  • Hours: Monday–Friday, 09:00–18:00 CET/CEST (EU), excluding public holidays.
  • Typical first-response targets:
    • Critical (security, impersonation, ongoing abuse): 4–8 business hours · security triage monitored 24/7.
    • High (can’t log in, claim blocked, billing/payment failure): 12–24 business hours.
    • Standard (how-to, profile edits, media issues): 24–48 business hours.
    • After hours: you’ll receive an automatic receipt with your Case ID; handling resumes next business day (security continues to be monitored).